Privacy Policy

1. Who We Are

These terms apply to websites, portals, demo areas, beta areas, account areas, community areas, downloads and platform access made available by Revolution ERP Ltd, company number 16557024, including via revolutionbuild.uk or any replacement or related domain.

We are committed to protecting your privacy and personal data in accordance with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

2.1 Account Information

When you create an account or register for access, we collect:

• Your name, email address, and contact details
• Company name and role
• Login credentials (encrypted passwords)
• Account preferences and settings

2.2 Usage Information

When you use our platform, we automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and features used
• Time and date of access
• Referring website addresses

2.3 Project and Commercial Data

When you use our tools, we may process:

• Project information and documentation
• Contract data and commercial terms
• Valuations, invoices, and payment information
• Communications and notifications within the platform

3. How We Use Your Information

We use your personal data for the following purposes:

• Service Delivery: To provide access to the platform and deliver requested services
• Account Management: To create and manage your account, authenticate users, and provide support
• Platform Improvement: To analyze usage patterns and improve our services
• Communications: To send service updates, notifications, and important information
• Legal Compliance: To comply with legal obligations and enforce our terms
• Security: To protect against fraud, unauthorized access, and security threats

3.1 Legal Basis for Processing

We process your personal data based on:

• Contract Performance: Processing necessary to provide our services
• Legitimate Interests: Improving our platform, security, and customer service
• Legal Obligation: Compliance with applicable laws
• Consent: Where you have provided explicit consent for specific purposes

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party providers who help us operate our platform (hosting, analytics, support)
• Legal Requirements: When required by law, court order, or regulatory authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with appropriate safeguards)
• With Your Consent: When you have explicitly authorized data sharing

All third-party providers are contractually obligated to protect your data and use it only for specified purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Staff training on data protection
• Incident response procedures

While we take security seriously, no system can be 100% secure. We encourage you to use strong passwords and protect your account credentials.

6. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data (subject to legal obligations)
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Where processing is based on consent, you can withdraw it at any time

6.1 Exercising Your Rights

To exercise any of these rights, please contact us using the details provided in Section 12. We will respond within one month of receiving your request.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including:

• Active Accounts: For the duration of your account plus a reasonable period after closure
• Project Data: As required by construction industry standards and legal obligations
• Communications: In accordance with our records retention policy
• Legal Requirements: Where law requires longer retention periods

After the retention period, we securely delete or anonymize your personal data.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your login state and preferences
• Analyze platform usage and performance
• Improve user experience

8.1 Types of Cookies

• Essential Cookies: Required for platform functionality
• Performance Cookies: Help us understand how users interact with our platform
• Functionality Cookies: Remember your preferences and settings

You can control cookies through your browser settings, but disabling essential cookies may affect platform functionality.

9. Children's Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

10. International Data Transfers

Your data is primarily stored and processed in the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place, including:

• Adequacy decisions by the UK government
• Standard contractual clauses approved by the ICO
• Other appropriate legal mechanisms

11. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or platform features. We will notify you of significant changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending email notifications for material changes

Your continued use of the platform after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us:

12.1 Complaints to the ICO

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):